about the company. Our Client is an International Logistics Company who is looking for a Sales Support Executive to join the team.
about the job.
...
Maintain and offer customer support to assigned major accounts throughout the business development and sales process.
Assist in prospecting and acquiring new customers, as well as preparing rate and service proposals.
Support the preparation of contracts and keep them updated with any changes.
Identify and evaluate customer needs and requirements.
Collaborate with Business Development Managers to provide business solutions that explore new opportunities.
Conduct customer profile analysis and generate monthly performance reports.
Implement standard operating procedures (SOP) for new customers to ensure a seamless onboarding process.
Proactively identify and address customer escalations, issues, and exceptions.
Organize sales toolboxes and sales systems.
Communicate and update meetings with local and oversea teams.
Participate in marketing and promotional events.
skills & experiences required.
At least 2 years of experience in the logistics industry.
Account management and customer service experience is preferred.
Background in postal and commercial distribution, with knowledge of the e-commerce marketplace and air freight, is desirable.
Proficiency in data analysis, including Excel.
Strong skills in business analysis and proposal development.
Excellent problem-solving abilities and effective communication skills.
Process-oriented and driven by results.
Willingness to work collaboratively as part of a team with a service-oriented mindset.
Fluent in spoken and written English and Chinese (Mandarin).
Willingness to travel with expected frequency to different cities in China or other countries, if required.
Possession of a recognized university degree.
Immediate availability is preferred.
If you're interested in this role, click 'apply now' or for further information and a confidential discussion on this role or to find out about more opportunities, please contact Angel To on +852 6168 9169 or email angel.to@randstad.com.hk
show more
about the company. Our Client is an International Logistics Company who is looking for a Sales Support Executive to join the team.
about the job.
Maintain and offer customer support to assigned major accounts throughout the business development and sales process.
Assist in prospecting and acquiring new customers, as well as preparing rate and service proposals.
Support the preparation of contracts and keep them updated with any changes.
Identify and evaluate customer needs and requirements.
Collaborate with Business Development Managers to provide business solutions that explore new opportunities.
Conduct customer profile analysis and generate monthly performance reports.
Implement standard operating procedures (SOP) for new customers to ensure a seamless onboarding process.
Proactively identify and address customer escalations, issues, and exceptions.
Organize sales toolboxes and sales systems.
Communicate and update meetings with local and oversea teams.
Participate in marketing and promotional events.
skills & experiences required.
...
At least 2 years of experience in the logistics industry.
Account management and customer service experience is preferred.
Background in postal and commercial distribution, with knowledge of the e-commerce marketplace and air freight, is desirable.
Proficiency in data analysis, including Excel.
Strong skills in business analysis and proposal development.
Excellent problem-solving abilities and effective communication skills.
Process-oriented and driven by results.
Willingness to work collaboratively as part of a team with a service-oriented mindset.
Fluent in spoken and written English and Chinese (Mandarin).
Willingness to travel with expected frequency to different cities in China or other countries, if required.
Possession of a recognized university degree.
Immediate availability is preferred.
If you're interested in this role, click 'apply now' or for further information and a confidential discussion on this role or to find out about more opportunities, please contact Angel To on +852 6168 9169 or email angel.to@randstad.com.hk
show more
skills
logistics, account, account management, sales, business development, bd, support, business solutions
qualifications
no additional qualifications required
education
Bachelor Degree
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